British Telecom has joined forces with Microsoft to offer Lync voice services and functions as a hosted cloud service

More and more enterprises are ditching desk-based phones in favour of mobile-only comms

Businesses continue to opt for disparate UC products with a pick and mix approach

SMBs should consider the use of VoIP and unified customers as a key way to improve customer service

ShoreTel has upgraded its unified comms platform as it seeks to become a bigger player in the UC field

Unified communications vendors are finally waking up to the fact that the issues are social, not technical, says Bryan Betts

Networking giant Cisco is looking to the midmarket sector with two new unified communication platforms

Microsoft has formally launched its Lync 2010 unified communications platform for large or small businesses

Microsoft has released a free unified communications (UC) client that will allow workers to access their business communication system via their Nokia handsets