Cisco has expanded its portfolio of switches, routers and UC products geared towards the smaller business

The Collaborative Cloud framework makes it easier for businesses to access unified communications technology

Networking vendor Avaya is close to buying Radvision, adding video collaboration to its UC offerings, according to reports

British Telecom has joined forces with Microsoft to offer Lync voice services and functions as a hosted cloud service

Businesses continue to opt for disparate UC products with a pick and mix approach

Alcatel-Lucent’s OpenTouch platform offers communications links to any devices, plus multimedia support

ShoreTel, Vidyo and Radvision have launched Unified Communications and video collaboration for iOS and Android

SMBs should consider the use of VoIP and unified customers as a key way to improve customer service

Peripherals giant Logitech is seeking to grow its presence in the UC space after partnering with Jabra

Microsoft's acquisition of Skype will give it access to a 170 million-strong user base. But did Microsoft overpay, asks Nicholas Kolakowski