Microsoft has announced a confusing pricing scheme for its new Windows 7 OS while, Apple is keeping it simple with its upcoming Snow Leopard OS release
Apple customers were more satisfied with the outcome of tech-support calls than HP or Dell customers, according to a study that concluded Apple was more likely to retain loyal, repeat customers.
The remote wipe feature in Apple's new iPhone 3.0 software is good, but the restore failed Cameron Sturdevant. Luckily customer support in an Apple Store didn't let him down
Apple CEO Steve Jobs may have saved his life with a liver transplant, but questions about his medical leave could continue to dog his company, even after a highly successful June that saw the rollout of the iPhone 3G S.
Morro - now known as Windows Security Essentials - is a security update, and yet another admission from Microsoft that all is not well. This time the enterprise might wake up, says Don Reisinger
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