Service Providers ‘Failing’ To Help Firms Migrate To The Cloud

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Cloud Industry Forum poll finds UK IT bods are scratching their heads at migration complexity

The Cloud Industry Forum (CIF), a UK organisation that promotes cloud computing transparency, has said service providers need to do more to assist companies that are moving to the cloud.

The call for action follows research that shows senior IT staff are finding the migration to cloud computing not as straightforward as they first thought it would be.

Complexity of migration

The 2015 research, which polled 250 senior IT and business decision-makers from both the public and private sectors, found just 10 percent said that their migration could not have been improved, with around a third wishing the provider had offered better initial support.

The complexity of migration to cloud was difficult for 38 percent, while 30 percent encountered difficulties relating to data sovereignty.

cloudAlex Hilton, CEO of the Cloud Industry Forum, said: “Customers look to their cloud service provider for the minimum of service disruption by providing robust and transparent migration services.”

The CIF points to its own ‘Code of Practice’, which is recognised by the European Commission, as a starting point for firms shopping around for a service provider.

Hilton also claimed that there just isn’t enough knowledge about cloud services in the UK to ensure smooth rollouts and migrations that will support business objectives. The poll showed that 35 percent of those quizzed felt that they lacked the skills necessary to make a transition that would benefit their business.

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